Shipping Policy
We ship Pocket Bunny products worldwide. Here's everything you need to know about getting your order to your door.
Shipping Costs
| Destination | Shipping Cost |
|---|---|
| International (All Countries) | Free |
| Japan (国内) | ¥870 / 一定金額以上で無料 |
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| Canada | 7–14 business days |
| United Kingdom | 7–14 business days |
| Europe | 7–14 business days |
| Japan / Korea | 7–14 business days |
| Australia / NZ | 10–18 business days |
| Rest of World | 10–21 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.
Shipping Carriers
We ship via standard international carriers including USPS, ePacket, and regional postal services. A tracking number will be emailed to you once your order ships.
Tracking Your Order
Once your order is shipped, you'll receive an email with a tracking number. You can track your package at any time via the carrier's website or our Track Order page.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes in your country. These charges are the responsibility of the buyer and are not included in our prices or shipping fees.
Lost or Delayed Packages
If your package appears lost or has not arrived within the estimated timeframe, please contact us at samuraifitness.2025@gmail.com and we'll do our best to locate your order or arrange a resolution.